GroupWise eMail FAQs

1. How do I repeat a task each month?  (top)
   1.  Enter all the pertinent information in the Posted Appointment dialogue box and then select Actions from the menu bar.  Click on Auto Date to open the Auto Date dialogue box.
   2. Click on the Dates tab and highlight the dates desired.
   3. Click on Post to effect changes. 
   4. OR... click on  the Example tab in the Auto Date dialogue box. 
   5. Select this option when setting recurring appointments that happen on certain days, weeks, or months. For example one may wish to an appointment every first and third Monday of certain months. While in the Auto Date dialogue box, single-click on the Example tab Single-click on the icon to the right of the Range field and select the Start date then select the Ok button Single-click on the icon to the right of the Range field and select the End date then select the Ok button. Use the double-arrows to advance or go back a year. Single-click on the months during which this recurring appointment will span In the Days of the Week field, select those days during which this appointment will recur Single-click on the Ok button to effect changes

2. How do I set up a vacation message?  (top)
   1. From  the Tools menu, choose Rules then select New.
   2. For Rule Name, type out of office.
   3. Select Add Action and select Reply... Select Reply to sender and check the box to Include message received from sender. 
   4. Type in a subject and the message you wish to be sent while you are away and select OK then select Save. 
   5. You will now notice a rule listed called Out of Office. The check mark next to it shows that it is enabled. This means that whenever a person sends you mail or appointments they will get a message back saying that you are out of the office. 
   6. When you return to the office remember to go back to this dialog box (see the first two instructions) and Disable this rule. Next time you go out of the office you just have to edit the rule, edit the action, and Enable the rule.
      

3. What happened to my calendar icon?  It is missing from the folder list on the left side.  (top)
   1. You may have accidentally dragged it into another folder.  Open the other folders to check.  If you find it, you may click and drag it back it to the main name folder (your name).  OR...
   2. Restarting the computer may help by restoring the settings.

4. How do I set an option to have a "read receipt" when sending an email address so when someone opens a message I send it will automatically send me a reply email saying that person has opened the message.  (top)
   1. From the Tool menu, choose Options then double-click Send.
   2. Click the Status Tracking tab.

    

   3. In the Return notification group box, specify the type of return receipt you want then click OK.